Jade De-Puffing Eye Massage Tool by Mount Lai
- Shipping
- Care
Orders are shipped Monday through Friday, normally within 24-72 hours of your order. Your items will be protected throughout shipment and most orders will arrive in a small 100% recycled cardboard box. All orders are shipped with a packing slip containing no pricing information - meaning all orders are gift ready!
We offer three shipping tiers for orders shipping within the US:
$5 Flat Rate USPS First Class Shipping - Orders Under $75
Free USPS First Class Shipping - Orders from $75-$100
Free FedEx 2 Day Shipping - Orders over $100
For orders shipping to Canada:
$20 Flat Rate USPS International Shipping - all orders*
For orders shipping international (outside US and Canada):
$45 FedEx International Shipping - all orders*
* Customers shipping to non-US addresses are responsible for all duties and taxes which may be incurred. If you have questions about what these may be, please contact your local customs agents.
To extend the life of your precious new purchase, we have a few tips and tricks! Our jewelry is primarily made of brass or plated materials - and their care is different:
Solid brass that is unplated will naturally darken/patina over time. I fyou want to bring it back to its shiniest self, you can polish it with a silver cloth or polishing pad. Don't put any chemicals on it or use any liquid dip cleaners (like those used for sterling silver).
Plated metals (such as 24k gold plating or silver rhodium plating) are amazing and need almost zero care to keep them shiny - just like a very forgiving houseplant. Just wipe with an untreated cloth and you're good to go.
To keep your jewelry in tip-top shape, avoid things like wearing it while skinny dipping in the lake, rubbing it down with lotion or sweating all over it at the gym. If you do one or all of these things, see tips above for how to deal.
In general, don’t throw it at the bottom of your purse or toss it on a hard floor or countertop. Always store in a cool, dry place and take it on the go safely in a jewelry bag or travel case. Treat it like it’s special and loved, and it will love you back for a long time to come.
Of course, breaks sometimes happen - don't panic! Just contact our team here with a description (and, if possible, a photo) and we'll chat repair options with you.
Shipping
Orders are shipped Monday through Friday, normally within 24-72 hours of your order. Your items will be protected throughout shipment and most orders will arrive in a small 100% recycled cardboard box. All orders are shipped with a packing slip containing no pricing information - meaning all orders are gift ready!
We offer three shipping tiers for orders shipping within the US:
$5 Flat Rate USPS First Class Shipping - Orders Under $75
Free USPS First Class Shipping - Orders from $75-$100
Free FedEx 2 Day Shipping - Orders over $100
For orders shipping to Canada:
$20 Flat Rate USPS International Shipping - all orders*
For orders shipping international (outside US and Canada):
$45 FedEx International Shipping - all orders*
* Customers shipping to non-US addresses are responsible for all duties and taxes which may be incurred. If you have questions about what these may be, please contact your local customs agents.
Care
To extend the life of your precious new purchase, we have a few tips and tricks! Our jewelry is primarily made of brass or plated materials - and their care is different:
Solid brass that is unplated will naturally darken/patina over time. I fyou want to bring it back to its shiniest self, you can polish it with a silver cloth or polishing pad. Don't put any chemicals on it or use any liquid dip cleaners (like those used for sterling silver).
Plated metals (such as 24k gold plating or silver rhodium plating) are amazing and need almost zero care to keep them shiny - just like a very forgiving houseplant. Just wipe with an untreated cloth and you're good to go.
To keep your jewelry in tip-top shape, avoid things like wearing it while skinny dipping in the lake, rubbing it down with lotion or sweating all over it at the gym. If you do one or all of these things, see tips above for how to deal.
In general, don’t throw it at the bottom of your purse or toss it on a hard floor or countertop. Always store in a cool, dry place and take it on the go safely in a jewelry bag or travel case. Treat it like it’s special and loved, and it will love you back for a long time to come.
Of course, breaks sometimes happen - don't panic! Just contact our team here with a description (and, if possible, a photo) and we'll chat repair options with you.
