FREE SHIPPING ON US ORDERS OVER $75

Shipping & Orders

Shipping
Orders are shipped Monday through Friday, normally within 24-72 hours of your order. Your items will be protected throughout shipment and most orders will arrive in a small 100% recycled cardboard box. All orders are shipped with a packing slip containing no pricing information - meaning all orders are gift ready!

We offer three shipping tiers for orders shipping within the US:
$5 Flat Rate USPS First Class Shipping - Orders Under $75
Free USPS First Class Shipping - Orders from $75-$100
Free FedEx 2 Day Shipping - Orders over $100

For orders shipping to Canada:
$12.50 Flat Rate USPS International Shipping - all orders*

For orders shipping international (outside US and Canada):
$25 FedEx International Shipping - all orders*

* Customers shipping to non-US addresses are responsible for all duties and taxes which may be incurred. If you have questions about what these may be, please contact your local customs agents.

If you have any questions, don't hesitate to contact our customer service team here.

 

Payments
We accept all major credit cards (Visa, Mastercard, Discover, and American Express). We also accept Paypal, GPay and ShopPay.

We are also delighted to offer interest-free split payments in partnership with Sezzle.

 

Local Pickup Orders
We're excited to offer local pickup for any orders placed on our website! To place an order for pickup, select "Pick up" instead of "Ship" under Delivery Options on the first page at checkout.

Please note that at this time our site is unable to support the local pickup option if you choose PayPal, GPay or ShopPay as your payment method. For local pickup orders, please check out with a credit or debit card.

After placing your local pickup order on our website, you will receive an initial email confirming receipt of your order and then a second email notifying you when your order is ready for pickup at the studio. The turnaround time between when you place your order and when it is ready for pickup is typically 2 business days.

Once you've been notified that your order is ready to be picked up, be sure to have your confirmation email handy and come on over to our studio during any of the following local pickup hours:

Monday through Friday 12pm-5pm
Saturday 10am-4pm

If you find that our studio door is closed when you arrive, please ring the doorbell. Our studio staff will take your name and order number (found in your confirmation email) and retrieve your order for you.

For more information on parking, COVID-19 mask requirements and how to find our studio, check out the Shopping Our Studio page here.