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You've got Questions?
We've got Answers!

BE SURE TO CHECK OUT OUR FAQS FIRST!

If you're wondering about:
• Your order(s) and shipping
• Jewelry care and materials
• Returns, exchanges, and repairs
We recommend checking out the FAQ page

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If you're wondering about:
• Store hours and locations
• Local pickup
• Permanent Jewelry Zappy Hours
We recommend checking out this page

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If you're wondering about:
• Hiring and job opportunities
Check out our Careers page

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The answer to your question may be just a click away!

Still not seeing your answer?

Drop us a line and one of our awesome Larissa Loden customer service team members will be in touch.

Our team checks messages Monday-Friday during our regular office hours, so don't worry - we'll be in touch as soon as we can.